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Carpet Cleaning FAQs

Carpet Cleaning FAQs

Carpet cleaning FAQ

Here are some of the most common carpet cleaning FAQs regarding our business and services: Steam n Dry Carpet Cleaning Auckland service. We hope this is helpful to you.

What Carpet Cleaning Method Do You Use?

Few people know to ask this question, but the carpet cleaning method and equipment a professional cleaner uses will affect the results.

Indeed, we at Steam n Dry Carpet Cleaning use superior truck-mounted machines. These machines comprise a powerful, truck-mounted hot water extraction unit (steam cleaning) with our professional 10-step cleaning process. Of course, our machines use 84°C hot steam to deep clean carpet fibres, ensuring maximum soil removal and minimal drying time without leaving soil-attracting residues behind. The steam cleaning equipment undoubtedly extracts and kills 99.9% of carpets’ germs, viruses, allergens, pathogens, dust mites and moulds. 

How much time does it take to clean my carpet? Carpet cleaning FAQS

Generally, it will take approximately 20 minutes per room. This time can vary significantly depending on the furniture, the carpet’s soil, and any necessary spot removal treatments.

How long does it take for my carpets to dry?  

Indeed, carpets usually dry for around 4 hours. Indeed, dry time is relative to humidity (water vapour in the air), temperature (cold, warm, hot), and airflow present. It can be controlled naturally by opening the windows if the correct natural conditions are current or mechanically using a heating system, an AC unit, dehumidifiers, fans, rain or shine.

How long do I wait for my children or pets to be on the carpet? 

You can walk with clean feet or indoor shoes right after cleaning. However, the Steam n Dry Carpet Cleaning Auckland service recommends restricting carpet activity to foot traffic until scorched.

Does water damage my carpet? 

Water can damage the carpet if improperly dry. However, the method used by Carpet Cleaning Auckland removes 95% of the water with an industrial-strength vacuum. Also, it’s the method that most carpet manufacturers would suggest.

Can you remove pet urine smells and stains from my carpet? 

Pet accidents are a widespread problem. However, we offer numerous treatments and can help you find the best solution.

Pet accidents can range from a one-time event to multiple deposits in the same area. The complicating issue with pet urine is that it is usually multilayered. The urine can soak deep down into the carpet, backing padding, and penetrate the subfloor.

Urine can add or remove the colour from the fibre, permanently discolouring the thread over time.

The second issue is the associated odour due to bacterial action.

Does carpet cleaning make soil any faster? 

The problem is the residues left in the carpet, which attract dirt. The modern methods to rinse almost all cleaning agents out of the rug will not attract dirt.

Do you guarantee stain removal? 

Steam N Dry Carpet Cleaning Auckland service does not guarantee the removal of all spots or the remediation of all stains.

A spot is a substance attaching to the outside of the fibre. Indeed, we can remove it with the normal 10-step cleaning process. And a stain discolouration of the thread, either colour added or subtracted. Hence, a colour can be organic, synthetic-based, or a combination.

Can you remove pet urine stains? 

Subsequently, pet accidents are a widespread problem. Indeed, Steam n Dry Carpet Cleaning Auckland’s service offers numerous treatments and can help you find the best solutions.

However, it can range from a one-time event to multiple deposits in the same area. In such ways, the complicating issue with pet urine is that it is usually multilayered. The urine may soak deep into the carpet, backing padding and penetrating the subfloor.

Will the cleaning agents cause harm to my children or pets? 

Carpet Cleaning Auckland’s basic cleaning solution is nearly the same as laundry detergent. However, it may be both family and environmentally friendly. Even so, it is always good to restrict contact between the recently cleaned carpet and your children or pets.

Do you guarantee complete stain removal? 

Steam N Dry Carpet Cleaning Auckland service does not guarantee the removal of all spots or the remediation of all stains.

A spot is a substance attaching to the outside of the fibre. We remove it during the normal 10-step cleaning process. A stain discolouration of the thread, either colour added or colour subtracted. A colour can be organic, synthetic-based, or a combination of both.

Do I have to move my furniture before the technician arrives? 

Carpet Cleaning FAQS. Indeed, we can move your furniture and return it to its rightful place after cleaning. We suggest removing items from your tables, such as electronics and plants. Moving almost all furniture that a two-person crew can safely carry. Indeed, there are some items we will not move, including:

  • pianos
  • electronics
  • china cabinets
  • waterbeds
  • some large beds
  • dressers with mirrors
  • Billiard tables and more

What causes spots to reappear after my carpet cleaning?

  • An inexperienced, uneducated cleaner can use a very high pH, alkaline, localised spot removal treatment to remove the spot. What do I have to do if the spots reappear?
  • Even though most spots removed from the carpet do not reappear, some substances in the backing may wick to the surface after cleaning. Should this happen, contact your local Carpet Cleaning Auckland at 09 376-7007 as soon as possible. They will help you resolve this concern.
  • If not thoroughly rinsed, the spot will leave a sticky residue. As a result, over a short time, it attracts soil off of shoes or gains dust from the air, resulting in a more prominent dark spot. The moral is to use the minimum pH-strength detergent and allow enough time to rinse the treated area thoroughly.

Should I be home when you are carpet cleaning? 

You don’t need to be home while cleaning your carpet because trust is a virtue we follow. However, to provide the best possible service, we recommend that someone be home before we begin cleaning (to talk about any specific needs or areas of concern regarding the care of your carpet).

Do my carpets soil faster after carpet cleaning?

This common problem is due to sticky cleaning residues by inexperienced, uneducated cleaners utilising a low-quality “one-size-fits-all” cleaning process.

Steam n Dry Carpet Cleaning Auckland service uses a scientifically designed, 10-step cleaning process. It is a customised fibre type (Natural, synthetic, or even blends of the two) and soil conditions on your carpet fibre. 

Our customised soft-water rinse and robust truck-mount extraction equipment guarantee maximum soil and detergent removal. This results in complete soil removal with little to no soil-attracting residue left behind.

How do you guarantee customer satisfaction? 

Above all, Steam n Dry Carpet Cleaning Auckland service will work with you to fix any situation. It means spot-cleaning specific areas of concern. Even completely re-cleaning the areas under consideration. In the end, we’re certainly only satisfied if you are.

Will your carpet cleaning process remove the stain protection? 

Indeed, Steam n Dry Carpet Cleaning Auckland services clean with the most advanced, up-to-date, stain-resistant, and compatible detergents.

Stain protection is an acid dye blocker designed to resist acid dyes commonly found in food and beverage items. This protection must not be confused with Teflon or Scotchgard, a soil retardant, stain, and oil repellent.

First, could you understand why carpet fibres use acid-based dyes? Second, understand most food products also contain acid-based colours that can add colour to the carpet. The manufacturers have developed fifth-generation nylon with acid dye resistance to help the fibre resist secondary staining from conventional household food dyes. While in force, this stain protection will allow maximum removal of acid-based food dyes.

Steam n Dry Carpet Cleaning  Auckland FAQs

Call the experts at Steam n Dry Carpet Cleaning Auckland service, established in 1988 in West Auckland, North Shore, East, South Auckland Central City CBD, on 0800 783-266

  • Carpet Clean
  • Couch Cleaning
  • Pest Control
  • Repair Carpet Layers
  • Inside Car Upholstery Cleaning
  • Rug Cleaning
  • Dust Mites Control
  • Stain Removal
  • Carpet Repairs
  • Disinfecting Clean
  • Mattress Cleaner
  • Bed Bug Control
  • Wet Carpet Drying
  • Pet Odour Removal
  • Flea Control
  • Mould Clean Up

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Contact Us

        📞Auckland City                    09 3767007

        📞North Shore Auckland    09 489 7784

        📞South Auckland                09 262 0720

        📞West Auckland                 09 8374545

Updated Last: March/16/2024 By  Graeme Stephens
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